⚙️ System Roles and Transformation

Main Control Panel (SaaS Owner Control):
Managed by the central authority or platform owner, this panel configures and supervises the entire system, manages department access, templates, and analytics.

Client Control Panel (District Control / Departmental Heads):
Used by district-level or specialized units like Law & Order, CID, or ACB, this panel allows template creation, team management, and full oversight of station-level documentation.

Customer Panel (Station House Officer / Investigating Officers):
The field-level interface designed for SHOs or I.Os to quickly generate documents, fill in variable information, and use AI tools for grammar correction, content suggestions, and formatting — reducing time and improving clarity.